Commercial Approach
How we work with you
Whilst the Okuda platform underpins all of our projects (and can be licensed as a technology platform) many customers work with us because of our deep experience in understanding and controlling complex processes. Our four-phase iterative approach begins by helping our customers really understand, map out and streamline their processes before implementing them in Okuda and integrating with their existing systems and workflows to ensure seamless adoption within the organisation. We then help them operate and optimise the process and workflow as well as helping them learn how to use the Okuda system to model, control and improve many more complex processes across their organisation.
Why Okuda?
How Okuda compares to competing approaches to complex process management
| Approach | Make Do... | DIY Build... | SaaS Platforms... | Guided Build & Learn! |
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Solutions / Tools |
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Description |
Build the process in a spreadsheet and use email to chase and confirm steps have been done |
Build your own application or tool dedicated to managing the process |
Build your process yourself using a cloud based platform |
Specialist process experts help you model and build your process in a purpose built platform. Over time you are confident to build and operate yourself. |
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Pro's |
Low Cost Anyone can do it Up and running quickly |
Exact Requirements Ensures seamless integration with existing systems and processes Total Control |
Automated workflow progression Pre-built components and integrations Little or no development required |
Exact requirements fit Up and running quickly No need to be a process expert or developer Guidance and help over time to become self sufficient Integration with existing systems and processes Can be on prem or cloud based Deployment, operation, maintenance handled for you Scales to many process instances & process variations Automated workflows Business objects allows reuse across processes |
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Con's |
Only works for simple linear processes with a few people Soon gets complex for many instances Version control quickly No automated auditing and logging |
Expensive, complex and time consuming to build Requires developers and skilled process modellers in house Need to deploy, operate and maintain Major work to update and redeploy with each process Expensive hosting costs |
Steep learning curve for non-technical users (Despite no-code claims) Still requires skilled process modellers in house License costs become expensive as user numbers scale Not always available "on-prem" if security is a priority Lock in to that proprietry |
Commercial Model
Our commercial is made up of three elements – license fee & support, professional services and hosting & storage. Since most customer use cases for complex processes are unique we discuss pricing on a case by case basis to ensure projects fit within budget and timescales required.
License Fee & Support
- Founder (Up to 3 active users)
- Startup (Up to 25 active users)
- SME (Up to 100 active users)
- Enterprise (100+ active users)
- Included technical support (email & telephone Mon - Fri (9AM - 5PM))
- Additional bespoke SLA for support on request (Sold seperately)
Professional Services
- Process modelling & optimisation
- Process design & building in Okuda
- Customisation & bespoke integrations
- On premise setup
- Training & one to one coaching
- Validation package (Documentation for compliance)
- Included 0.5 days per month for Founder & Startup
- Additional days charged at Maly consulting rate
Hosting & Storage
- Included Okuda SaaS up to 10 concurrent users, 20 processes and 200GB of storage
- On premise or bespoke hosting arrangements beyond the above model costed in a per deployment basis